Lake Helen Vacation Packages

I stayed at one of the newly refurbished rooms. The room was spotless and the bed was very comfortable. What needs refurbishment is the carpeting in the lobbies. They have seen better days. The front desk personel were courteous. The only reason I would not go back is due to the awful traffic on Irlo Bronson Rd.

We stayed for a weekend athletic event that was at Disney. This was a great location! We enjoyed the variety of dining options, pools, and I really enjoyed the fitness center. This would be a great location for family get aways. I loved that our room had laundry and a kitchenette. Would absolutely stay here again.

Excelente volvería a ir miles de veces

The hotel was beautiful and staff were courteous. I’d booked this hotel because I wanted to enjoy the rooftop terrace, but upon arrival was told that I couldn’t because I wasn’t a club member. I was put on the highest floor and within two days both elevators were out of service so all guests had to use the service elevator in that part of the building. I had also booked for the breakfast, but it was over by 9:30 so I never made it. Also, on separate occasions, the power went out in my room thus rotting the food that I had in the refrigerator. Finally, the TVs were not set up appropriately, I only had a few live channels, and the guide had no information and no premium channels.

There was nothing wrong with the staff, they were polite & helpful, the location was perfect for us as we went to Disney four days out of our trip. I was disappointed in the fact that one night we came back from Disney and outside our room smelled like weed as well as a heavy police presence near our building. The police were looking for someone and I had my son with me. That wasn’t fun explaining to him. Also, my room had an issue with the ac however maintenance came within about 15 mins and fixed it. Like I said, the staff were professional and polite. And also, I found two bugs in my room. I’m not sure what kind but I don’t like bugs. I used to stay here all the time as a child but I don’t think we will be back.